Straight answers.
What people ask us before they start, and what we tell them. If your question isn't here, ask it on your Growth Playbook call.
Getting started
What happens on the free Growth Playbook call?
Thirty minutes on a video call. You get three scores, three competitors compared, five moves worth making and one number: how many new customers a month would cover the work. You keep it either way.
Is the Growth Playbook really free?
Yes. You keep the Playbook whether or not we ever work together.
Who's on the call?
A Dekodi strategist, not a script.
What should I bring?
Your rough average sale and how many new customers you'd like each month. We do the research before the call.
What is an Answer Audit?
A look at what AI assistants and search say about your business when customers ask: who gets named, how you are described and which sources are cited. It is a diagnosis with a prioritized list of fixes, not a promise of placement.
Plans and pricing
How much does Dekodi cost?
Two options are public. Digital Engine is our full-service retainer: $1,599 a month billed yearly with setup waived, or $1,999 a month plus $3,000 setup. Signature Build is a one-time build starting at $8,199. Our other Stacks open in your free Growth Playbook.
What's the difference between Digital Engine and Signature Build?
Signature Build is about speed to market: your full digital presence, built once in weeks. Digital Engine is the monthly retainer: we control and manage your technology and run your growth system, with regular sessions to decide what moves next. They work well together.
Do I need a new website?
Not always. If your current site works, we build on it. If it is holding you back, your Playbook will say so plainly.
Can I see the math before I commit?
Yes. The ROI calculator shows what a new customer is worth to you and how many a month would cover each plan. Your Playbook checks that math against your market.
AI search and results
Will you guarantee I rank first?
No one can honestly promise that. We control everything Google looks at, report it every month, and tell you plainly what moved.
Can you get ChatGPT to recommend my business?
No one controls what an AI system says. We can show you what it says today and strengthen the sources it relies on, which improves the chance you are described accurately and included.
How do you measure results?
With the Scoreboard: qualified inquiries, where they came from and what they became. We report it monthly and promise the work, not a revenue number.
How long until I see results?
Fixes to listings and your profile can show within weeks. Rankings, reviews and AI visibility compound over months. You see what moved every month instead of waiting for a date.
Working together
Who will I work with?
One accountable team: strategy, writing, design, photography, film, web and automation under one roof, with a client relations manager as your day-to-day contact.
How do you use AI?
AI drafts, sorts and follows up. People shoot, write, design and talk to customers, and a team member signs off before anything reaches you or your customers.
Where is Dekodi based?
Our team lives and works in South Carolina, Mississippi, the Philippines and Mexico, and we serve clients across the United States.
Will you replace what I already paid for?
No. If something you have works, we keep it and build on it.
Find out where you stand.
Start with a free ten-second check of what AI can see. We will show you what is helping, what is in the way, and what to fix first.
Free to start.Trusted by 100+ brands.★★★★★Rated 4.9 stars by clients